Unlike most service companies, UTDI assigns a committed support team, led by your account representative, to manage your account. These are people you know and, more importantly, people who know you.

Avaya Products and Equipment
UTDI leverages, on your behalf, the large inventory we carry, as well as the $80 million inventory carried by our Avaya Distributor. If you need to order a specialty part or piece of equipment, we can ship counter-to-counter, guaranteeing an eight-hour delivery time. Normal delivery on non mission-critical items results in a 48-hour delivery time with no additional expense incurred for shipping.

Customers can also take advantage of our timely contracts and proposal procedures for emergency or last-minute procurement needs. Most contracts and proposals can be drawn up in hours, if not minutes, to guarantee expeditious delivery dates for last-minute items.