Wetland Studies & Solutions, Inc.

Project Overview

 

The project included the installation of the Avaya S8300 Media Server and standalone G700 Media Gateway, Extreme Networks’ switches and Spectralink wireless telephones.  Equipment was installed at WSSI’s new location in Gainesville, VA.

 

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Contra Costa County Base ACD Solution
Project Overview

Contra Costa County requested a solution to enhance call center agent functionality and reduce administrative and employee costs for routine information handling over the phone. Having made a substantial investment in existing infrastructure, the County wished to leverage the equipment currently installed and supplement it’s functionality with the addition of enhanced application platforms specifically focused around Messaging, Interactive Voice Response (IVR), and Automatic Call Distribution. 

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Bare Escentuals
Project Overview

Bare Escentuals requested a solution to enhance call center agent functionality and reduce administrative and employee costs for routine information handling over the phone with a networked solution to their remote facility.  

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Corporate Headquarters
425 Second Street
San Francisco, CA 94107

Toll Free: 888.898.6901
Phone: 415.977.7000
Fax: 415.977.7200

 

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