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Avaya Partner ACS

Reliability, simplicity, a large selection of advanced telephony features, and converged communications through "business ready" digital subscriber lines (DSLs) or fractional T1 make the PARTNER® Advanced Communications System ideal for small growing businesses.

This system is designed to help meet the complex business needs facing small enterprises today with room for growth to meet future needs.Available for more than 10 years, more than one million PARTNER systems have been sold worldwide.

What's New With This Release
This release of PARTNER ACS delivers features that will enable companies to effectively manager their business. Using the new T1 functionality provides more efficient, cost effective trunking options.  Cell phone connect via the T1 module enables callers to easily access their called party even if they are out of the office by simultaneously Outcalling to their cell phone. Enhanced accessibility is also achieved through the remote call-forwarding feature, which enables a call to be immediately directed to any external number.

Business Benefits

  • Converged Voice and High Speed Broadband Internet Access for cost effective e-mail, access to information, and support for eBusiness solutions.
  • Many included applications to simplify call answering including standard Caller ID and standard connections for answering machines, cordless sets, credit card readers and Fax machines.

 
Avaya Partner ACS
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  • Improved Customer Service: through enabling businesses to respond quickly and with quality to customers 24 x 7 x 365.
  • Mobile employees can stay connected to the business with Wireless TransTalk® and 3910 Wireless Telephones for employees who are away from their desks and Cell Phone Connect for employees who need to be reached while off premises.
  • Standard Fax Management notifies users when the fax machine is busy, in use or in trouble so that it can be immediately repaired.
Requirements

Hardware Requirements

Electrical - Control Unit
  • U.S. and Canada: 90-130 VAC, 50-60 Hz, 3-prong outlet separate ground, separately fused at 15 Amps
  • Other countries: 90-264 VAC (220 VAC fused at 10 Amps)
  • Grounding to comply with Underwriters Laboratories (UL)1459
Out-of-Building Installations
  • Installation of a telephone or other standard (tip/ring) device in another building requires In-Range-Out-of-Building (IROB) protectors to protect the control unit and device from electrical surges. For a remote system phone, 2 IROB protectors are needed.  If it is a standard phone, only 1 IROB protector to guard the Control Unit is needed plus 1 carbon block protector.
  • Installation of a contact closure adjunct controlled device outside the building requires a surge protector to protect the control unit from electrical surges.
Wiring
System phones: At least 2-pair (4-wire) star ("home run" not "loop")

Other standard telecommunications equipment:

  • 1-pair (2 wire) mounting cords
  • Bridging adapter: 267F2
  • Range: 1000 feet (305 meters) for system phones; 3,000 feet (915 meters) for standard devices.
Environmental Requirements

Power
90-264 VAC, 47/63 Hz
Temperature
C to -40°C (32°F to 104°F)
Humidity
15% - 90% non-condensing
Control Unit
Mount on a wall at least 2 feet (0.6 meters) from the floor (wall mounting required)
  • Locate within 5 feet (1.5 meters) of the network interface jacks and a properly grounded electrical outlet not controlled by a switch, using supplied 7-foot.
  • Operating temperature of room: 32 to +104 F (0 to +40 C), not in direct sunlight.
  • Humidity 15% to 90% non-condensing.

For proper ventilation and easy replacement of modules, provide the following maximum clearance around the control units:

  • 5-slot carrier: 1 foot (0.3 meter) clearance at the top and sides, and 2 feet (0.6 meter) clearance at the front and bottom.
  • 2-slot carrier or stand-alone PARTNER® Advanced Communications System processor module: 1 foot (0.3 meter) clearance at the front, top, and right side, and 2 feet (0.6 meter) clearance at the bottom and left side.
  • Locate in an area free of excess moisture, corrosive gases, dust, and chemicals.
 
 

Corporate Headquarters
425 Second Street
San Francisco, CA 94107

Toll Free: 888.898.6901
Phone: 415.977.7000
Fax: 415.977.7200

 

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