Altigen Communications

AltiGen Communications (NASDAQ: ATGN) is a leading manufacturer of IP telephony and contact center solutions. The company designs, manufactures and markets next generation, IP PBX telephone systems and IP contact centers that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications. AltiGen Communications products are available from authorized resellers. AltiGen’s AltiServ™ has been recognized for excellence with more than 40 industry awards since 1996. Deloitte & Touche® has named AltiGen as the 111th fastest growing company in the U.S. AltiGen Communications remains the leading manufacturer of delivered next-generation IP business telephony for the SMB market and is a certified Microsoft® Gold ISV.

AltiGen's flagship IP PBX and call center solutions:

• AltiServ™ SmallOffice
  A complete converged business telephone solution targeted at 8 to 25 users.
• AltiServ™ Office II
  A comprehensive mid-sized converged business telephone solution targeted at 25 to 100 users.
• AltiServ™ Office III
  A highly scalable IP telephone system that supports growth up to 300 users per chassis and the ability to continue expanding by networking multiple local and remote systems, up to 600 extensions.
• AltiServ1™ IP
  A comprehensive solution targeted at 8 to 50 users.
• AltiServ Contact Center (ACC)
  A powerful contact center module included with all AltiServ IP and AltiServ Office systems
• AltiContact Manager (ACM)
  AltiGen’s most advanced call center solution, designed to support customers advanced inbound, outbound or blended contact center needs.

AltiServ IP-PBX systems offer a better alternative to the traditional approach of constructing a telephone system or contact center by integrating multiple systems. Until now, businesses were required to purchase an entirely separate system for capabilities such as advanced routing, centralized call recording, IVR, or telephony integration with Customer Relationship Management applications. With AltiWare version 5.0, these features are now included with an AltiServ system, and through affordable licensing, customers can simply turn on select capabilities and functions as needed. The outdated multi-system approach was complex to deploy, difficult to manage and expensive. With AltiServ 5.0, modular feature licensing allows businesses to add capabilities on a per-feature or per-user basis. This flexible and modular feature licensing offers a reduced up-front investment.