Manufactured to exacting quality standards, these headsets can be used with any Avaya system and come in a choice of styles: ultra- lightweight, single or dual earpiece, bandless 'over-the-ear' models, cordfree, and more.

Paging Solutions
Our complete line of audio, visual, audio-visual, and wireless paging systems can provide individuals, groups, or office zones with real-time notification of waiting calls or visitors, messages, general announcements, emergency warnings/alarms, night bells, even background music. From horns to loudspeakers, desktop to overhead, inside or out, Avaya can design a paging solution to suit unique business needs.

Power Systems
A power solution from Avaya helps protect mission-critical communications systems , from power disruptions, to everyday disturbances to power disasters, in order to maximize uptime and keep your business serving your customers. The complete line of Avaya's surge protectors and Uninterruptible Power System (UPS) models offer everything from basic protection to online solutions that help reduce maintenance and replacements costs, and loss of data and system programming.

Call Accounting
Avaya call accounting systems help you manage communications costs through accurate reporting of calls processed. You can store call records from phone extensions, assign costs to calls, create custom reports to analyze and reallocate costs, bill back expenses to clients or departments, detect toll fraud, and more. Avaya offers a choice of call accounting systems to meet the needs of businesses of any size, from two employees to two thousand.

MERLIN MAGIX™ Reporter
The MERLIN MAGIX Reporter software provides a powerful tool for understanding and managing the way your customer's business handles incoming calls.

Announcement Systems
Avaya's MagicOnHold® systems provide an alternative to leaving callers waiting in silence on 'hold', and running the risk that they will hang up. With a MagicOnHold system, you have a choice of professionally recorded announcements or music to help turn 'hold time' into an opportunity to generate sales and improve your customers' experience with your company. And, MagicOnHold systems deliver crisp, clear all-digital sound, no matter how many times a recording is played.

Security Systems
You have to make it as easy as possible for telecommuters, mobile phone users, and remote site staff to access your telecommunications systems -while keeping hackers out. Avaya's Remote Port Security Device (RPSD) Lock & Key does just that. The RPSD prevents unauthorized access to a host resource while giving you the control you need. The RPSD Lock & Key provides protection for your DEFINITY® ECS Communications System, voice mail system, other systems with dial-up ports, and products that support analog tip/ring capability.

Speakerphones
Full-duplex technology brings you high-quality, two-way communication that lets callers talk at the same time and still be heard-without clipping and the echo sound from conventional speakerphones. Avaya offer both desktop and conference room speakerphones that provide crystal clear audio- not the hollow sound of most speakerphones. With these speakerphones, most people probably won't know you are using one.

Signal Alerts
Improve your customer service by never missing a call. We have a complete line of bells, horns, chimes, and strobes to fit your needs. If your environment is very quiet, consider a tranquil, but inescapable sound of a chime. If your environment is made to grow with a business.

PARTNER systems allow businesses to connect fax machines, credit card readers, answering machines, and modems, without dedicated lines or expensive adapters. They also offer caller ID, cordless, wireless, and computer-telephony integration (CTI). And, all PARTNER systems come with user-friendly administration to help track business calling, and they have security features to help protect against misuse of the system.

Unified Messaging
The Avaya Unified Communication Ce nter (UCC) is designed to deliver a common user experience anywhere your users work, so they can be just as effective in their remote home office and on the go as they are in their main office—using one unified, friendly interface to the network services they use most. It supports quick and easy message handling, enabling effective message management and conferencing to help facilitate better decision- making.

UTDI specializes in the complete line of Avaya voice & data products including:

	Business phone systems
	Voice mail
	Converged voice & data networks
	LAN/WAN design & implementation
	CTI applications
	Call centers
	Wireless networks
	Voice-over IP solutions
	Unified messaging (UM)
	Customer relationship management (CRM)
	Voice & data circuits: T1, ATM, frame relay, DSL
	Cabling: voice & data
	IVR