UTDi Joins Forces with Metropolis Technologies to Market OfficeWatch for Business

Unified TelData Inc. (UTDi), a leader in providing Intelligent Solutions for world-class communications, is excited toannounce it has formed a partnership with Metropolis Technologies, a company focused on developing award-winning call accounting software applications for the Federal, State & Local and general business industries.

Metropolis the only Joint Interoperability Test Command (JITC) certified call accounting software, began engineering such solutions in 1993 and expanded its line to include the OfficeWatch Call Accounting for Business. This highly flexible Web-based call account component is designed to appeal to those businesses wishing to track incoming, outgoing and/or internal phone calls in real-time within specific departments.

OfficeWatch enables companies to allocate costs to departments and projects; bill clients for calls made on their behalf; identify fraudulent use of calling capabilities; monitor employee productivity; and enable telecommunication departments to charge back recurring costs to the appropriate cost center or department.

According to Metropolis Technologies officials, “Metropolis creates the powerful, user-friendly telemanagement solution OfficeWatch for Business. OfficeWatch integrates seamlessly with new or existing PBXs and helps users improve employee productivity, prevent toll fraud, control telephone costs, monitor trunk traffic, and archive historical phone call data.”

Organizations can also rely on OfficeWatch to recoup call costs by billing tenants and/or clients for usage on a real-time, daily, weekly or monthly basis. Any business or organization that needs to track departmental, incoming or even emergency calls can benefit from the capability and flexibility offered by OfficeWatch

A variety of organizations currently using OfficeWatch include local, state and federal offices, government agencies, military bases, hospitals, call centers and corporations. As a result of its new partnership with Metropolis, UTDi will install and support Metropolis products.

“This partnership with Metropolis Technologies is a perfect extension of our product line and expertise,” said Lyhn Haller, UTDi CEO. “In our focused approach to deliver value in all our customer locations, this extension of the OfficeWatch solution will help all of our clients, including our Federal clients,  better manage and monitor calling activities and expense to improve operations and support a healthy bottom line.”

Call us today for more information and for a demonstration of how OfficeWatch can help your group control costs, improve productivity, increase security and gain revenue.

http://www.metropolis.com/

About UTDi
Unified TelData, Inc. (UTDi) provides Intelligent Solutions for world-class communications to a broad range of customers globally including Commercial, State, Local, Education and Federal Clients like:  City and County of San Francisco, U.S. Navy, The U.S. Senate’s 450 locations nation-wide, US Air Force, Blue Coat Systems, AvMed and more.  A full-service solutions provider with offices nationwide, UTDi offers its clients intelligently architected solutions as well as deployment, on-site training, technical support, financing options, and maintenance programs. UTDi is a National Avaya Platinum Business Partner, ranking among the top 10 Avaya dealers in the United States.