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PARTNER®
Advanced Communications System
System Overview
Reliability, simplicity, a powerful selection of advanced
telephony features, and converged communications through "business
ready" digital subscriber lines (DSLs) make PARTNER®
Advanced Communications System a popular key system in the
U.S. and the perfect choice for a small growing business.
PARTNER® Advanced Communications
System is designed to help meet the complex business needs
facing small enterprises today - with room for growth tomorrow.
The "brain" of the system is a compact processor
modular that supports 3 incoming lines and 8 extensions. The
maximum system configuration is 15 lines and 48 extensions,
or 31 lines and 8 extensions. Depending on your requirements,
the processor module can operate on its own or with a 2-slot
or 5-slot carrier and additional expansion modules. These
expansion modules add lines and extensions to the system,
or additional features like voice messaging and symmetric
digital subscriber line (SDSL) support. The PARTNER® Advanced
Communications System supports a wide variety of features
that can be combined to give you greater control over your
business. Productivity enhancements like Caller ID (including
name and number), Distinctive Ringing, Send All Calls, Speed
Dialing, and 5-party conferencing help your employees to be
more efficient, while a variety of cost control features let
you manage telephone expenses and monitor the performance
of your system. Customer service features range from Group
Call Distribution and Music-on-Hold to support for voice messaging
and mobility solutions, making PARTNER® Advanced Communications
System the choice for small call centers. PARTNER® Advanced
Communications System is easy to install and administer. Adding
additional modules and telephones is no problem and software
upgrades are simple using a PCMCIA card that is easily inserted
into the system. In the unlikely event of problems, PARTNER®
Advanced Communications System provides power failure transfer,
battery back-up of system programming, and remote administration
capabilities that let Avaya authorized technicians perform
system diagnostics and programming for you without visiting
your site.
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PARTNER® Advanced
Communications System also offers advanced features to help you
integrate your voice, data, and Internet connections. Business-ready
DSL connectivity gives you a highly cost-effective way to connect
to the Internet, communicate faster, and save money - all at the
same time. And when you combine business-ready DSL with PARTNER®
Advanced Communications System messaging and the Avaya™ Web
Communications Server, you can build a powerful, multimedia messaging
and e-commerce solution for your business. You'll have the capability
to access and manage e-mail and voice mail locally or remotely,
from a single PC mailbox, and set up a secure e-commerce transaction
site.
Small businesses have been buying the PARTNER®
Advanced Communications System for more than 10 years and there
are over a million PARTNER® Advanced Communications System systems
in operation worldwide. The system has a well-deserved reputation
for reliability.
All trademarks identified by ® or ™
are registered trademarks or trademarks, respectively, of Avaya
Inc. or Avaya ECS Ltd., a wholly-owned subsidiary of Avaya Inc.,
and they may be registered in the US and other jurisdictions. All
other trademarks are the property of their respective owners.
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System Architecture
Modular hardware design makes the PARTNER®
Advanced Communications System easy to install and expand. The basic
system consists of a PARTNER® Advanced Communications System
processor module, which supports 3 lines and 8 extensions. You can
add various optional devices and telephones to configure your system
to meet your needs using these lines and extensions.
To expand the system to include more lines and
extensions, simply attach additional modules and a carrier to contain
them. The term "control unit" is used to refer to the
stand-alone PARTNER® Advanced Communications System processor
module (or to the carrier and the modules it contains).
Configurations
The system can have one of three basic configurations, all of which
must be wall mounted:
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Stand-alone PARTNER® Advanced
Communications System processor module. This configuration does
not use a carrier. |
• |
2-slot carrier, which can hold up to 2 modules.
The PARTNER® Advanced Communications System processor module
resides in the left-most slot. |
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5-slot carrier, which can hold up to
5 modules. The PARTNER® Advanced Communications System processor
module resides in the center slot. In either carrier, one and
only one of the modules must be a PARTNER® Advanced Communications
System processor module. The modules slide into the carrier,
which channels power to the system. |
Module Capacities
| Module |
Lines |
Extensions |
| PARTNER® 308EC |
3 |
8 |
| PARTNER® 400EC |
4 |
0 |
| PARTNER Advanced CommunicationsSystem processor
module |
3 |
8 |
System Batteries
The system uses two replaceable AAA-size standard alkaline batteries
in the PARTNER® Advanced Communications System processor module
to ensure that system and telephone programming settings are not
lost in case of a power failure.
PC Card Slots
The PARTNER® Advanced Communications System processor module
has 2 PCMCIA (Personal Computer Memory Card International Association)
interface slots. You can buy PC cards to use in these slots for
back-up and restore of system feature settings, or to upgrade software
features.
System Capacity
The carrier you use and the combination of 308EC and 400EC modules
installed determine the number of available lines and extensions.
The system supports up to 15 lines and 40 extensions, or 31 lines
and 8 extensions; however, these maximums cannot be achieved simultaneously.
Maximum Configurations
| Configuration |
Maximum Lines |
Maximum Extensions |
| Stand-Alone |
PARTNER Advanced CommunicationsSystem processor
module(3 lines, 8 extensions) |
PARTNER Advanced CommunicationsSystem processor
module(8 extensions, 3 lines) |
| 2-slot carrier |
One PARTNER Advanced CommunicationsSystem
processor moduleOne 400 module(7 lines, 8 extensions) |
One PARTNER Advanced CommunicationsSystem
processor moduleOne 308 module(16 extensions, 6 lines) |
| 5-slot carrier |
One PARTNER Advanced CommunicationsSystem
processor module Three 400 modules One 1600 DSL module (31 lines,
8 extensions) |
One PARTNER Advanced CommunicationsSystem
processor module Four 308 modules (40 extensions, 15 lines)
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All trademarks identified by ® or ™
are registered trademarks or trademarks, respectively, of Avaya
Inc. or Avaya ECS Ltd., a wholly-owned subsidiary of Avaya Inc.,
and they may be registered in the US and other jurisdictions. All
other trademarks are the property of their respective owners.
Release History
Release 5.0
The primary enhancements in Release 5.0 include:
• |
PARTNER® Endeavor 362EC Module
can now be used in Release 5.0. The module will still function
in the same manner, thus providing 3 analog CO lines, 6 ETR
only station ports, and 2 full function ETR station ports with
full tip/ring functionality. |
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New 012E module that provides additional
station capacity. The addition of this new module in the product
line allows PARTNER ACS to now support 48 ETR stations. |
• |
Remote administration functionality enhancements
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