Features
Comprehensive Networking
To extend the full benefits of messaging to all the locations and
environments in which companies do business, Octel 250/350 servers
offer networking options to meet any need. With Octel Analog Networking
working solutions, companies can extend messaging across their enterprise,
whether they do business on a single campus, across the country,
or around the world. A number of choices for exchanging messages
with non-Octel systems are available as well. Networking offerings
include Octel Analog and Octel Digital networking, and AMIS Analog
networking. Octel 250/350 can also be part of an Intuity? Interchange
network that supports most messaging protocols and can communicate
via hub-and-spoke architecture among all Avaya servers plus those
from other vendors.
Fax Messaging
Octel's Fax Messaging works just like voice messaging, giving you
the ability to receive, store, and forward faxes from a telephone.
Fax Messaging is built right into the Octel 250 or 350 server. With
fax messaging you can receive faxes with informative voice annotations
and print your faxes from anywhere you choose. And from any touch-tone
phone, you can forward faxes to other mailboxes, attach a voice
introduction to a fax, and save, print, or delete fax messages.
Productivity Applications
Octel 250 and 350 message servers are shipped with OctelAccess?
Server (OAS) software. OAS supports powerful applications that can
be implemented to improve or customize your messaging environment.
The OctelDesigner™ Application Development Environment enables
developers to build a broad range of applications that help enterprise
customers improve customer service and increase employee productivity.
These include integrated Web, mobility, integrated call center,
information access and delivery, and integrated workflow applications.
See Octel Software Solutions for more applications for your Octel
message server.
Switch Integration
Octel 250 and 350 message servers integrate smoothly with virtually
any PBX and hybrid key system. This means you're not tied to one
switch vendor's solution—you can create a messaging network
that meets your needs today and grows as your business grows. Per-port
digital integration provides fast, reliable call answering and will
integrate smoothly with most all PBXs.
Avaya's highly scalable Octel 250./350 message
servers provide companies with a fully customizable solution to
a wide variety of messaging needs. Unsurpassed reliability, performance,
and flexibility create a dynamic messaging environment with a number
of benefits.
• Easy, powerful, familiar messaging: All Octel 250/350 mailboxes
are accessed through a simple to use, logical and yet powerful,
telephone user interface.
• Seamless networked connections: Octel 250/350 networking
solutions allow you to offer users throughout your organization
consistent voice messaging between locations while extending messaging
features available on any single voice message server.
• Solutions that work for you: Octel message servers give
you the flexibility that comes with the broadest range of implementation
and support options—from building a messaging network that
you administer entirely, to complete outsourcing through Avaya Value
Added Services.
• Bottom line results: With Octel message servers, you'll
be able to show quantifiable results from your voice messaging investment,
including a noticeable productivity boost, reduced costs, additional
income, and streamlined operations.
System Administration
Octel 250/350 message servers are shipped with Mailbox Manager primary
package software where available. Mailbox Manager lets administrators
to add, move or change mailboxes from a simple, intuitive graphical
user interface on a PC. There are three implementation options for
Mailbox Manager. You can install it yourself, since Mailbox Manager
installation is simpler than ever. It can be installed for you by
Unimax, a third party vendor, with either remotely or by having
a Unimax representative visit your site to perform the installation.
Visual Messenger
Visual Messenger™ lets you manage your voice and fax messages
from your PC. The simple interface allows you to easily view new
and saved messages, their source, including the name or number if
available, the date and time received, and the length. Icons indicate
message type, whether voice or fax or both, and delivery type (e.g.,
normal, urgent, or private). Visual Messenger provides you with
the ability to copy, forward, or respond to your messages quickly
and easily. You can type notations next to any entry in your Visual
Messenger inbox to remind you of the content of the message.
Voice Messaging
Voice messaging lets you efficiently exchange messages between two
or many people, and reply or forward messages to others through
voice mailboxes. It makes voice messaging a practical and natural
complement to an electronic mail system because telephones are so
accessible.
PortalPathway Solutions
The optional mailPath application, part of the portalPathway, lets
users hear their e-mail messages from any telephone. Access to mailPath
is directly from the users’ voice mailboxes, a great convenience
for mobile employees. Another portalPathway solutions is mobilePath
which lets users program up to three different telephone numbers
where they can be reached when out of the office. Callers don’t
have to try different numbers – mobilePath handles that and
locates the user in a swift, convenient process. Should the caller
be unavailable at any number, Octel 250/350 can then take a message.
www.messenger™
www.messenger™ provides access to voice and fax messages from
a web browser such as Internet Explorer or Netscape Navigator. www.messenger
does not require deployment of any additional software on users'
desktops, and can be used with Macs and UNIX workstations in addition
to PCs.
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