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Portfolio |
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Norstar Integrated Communications Portfolio is comprised
of telephony solutions for small-to-medium businesses and
branch offices, with growth up to 248 ports (192 stations).
This fully digital platform brings together all your communications
- voicemail, fax, email, computer and telephone - right at
your desktop. Advanced integrated applications include enhanced
call centers and computer telephony integration.
Features & Benefits
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IP Telephony supports
powerful new e-business applications that level the playing field
with larger competitors, extend network services to remote workers,
increase portability, simplify moves and changes, and eliminate
toll charges on site-to-site calls.
Universal Internet Access for all connected users and workstations,
including access to corporate intranets, support for intra-site Virtual Private
Networks (VPNs), and remote connectivity for mobile or home users.
Call Center Applications combine the reach of the Web with
personalized agent interaction and customer support.
Wireless Solutions break the chains that tie users to their
workstations, giving Call Center agents hands-on access to samples and supporting
wireless scanners for efficient inventory procedures.
Hybrid Environment leverages existing investments in Meridian,
Norstar and Communication Server 1000 systems, offering a future-proof migration
strategy.
Unified Messaging allows users to manage all their voice,
fax, and e-mail messages from a single application on their multimedia-equipped
PC or laptop.
Interactive Voice Response allows businesses to offload routine
transaction and customers to access pertinent information 24 hours a day, 365
days a year.
Centralized Voice Mail and Management The networking capabilities
of IP telephony make centralized applications for messaging and management
more cost effective than ever before. Enterprises receive the benefits of standard
greetings, global administration, and a common interface across their network.
Brochure:
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