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MERLIN MAGIX®
System Overview
The MERLIN MAGIX® Integrated System delivers industry-leading
communications capabilities in a powerful public branch exchange
(PBX) that supports everything from basic voice to Internet
access - all from a single platform - helping to make it highly
cost-effective and easy to install, service, maintain, and
grow.
The MERLIN MAGIX Integrated System has been
designed to meet the evolving communications needs of small-
and mid-sized businesses. It's flexible and scalable, and
can grow as your company grows, up to 80 lines and 200 extensions.
The MERLIN MAGIX Integrated System is the perfect choice for
small companies looking for the latest communications features,
as well as for larger companies with branch offices. The system's
networking capabilities let multiple locations communicate
across the public telephone network or across an Internet
Protocol (IP) network.
You can easily enhance your MERLIN
MAGIX Integrated System by adding any of a growing number
of e-business, customer service, or computer telephony integration
(CTI) applications available from Avaya and Avaya's Independent
Software Vendor (ISV) partners around the world. The MERLIN
MAGIX Integrated System will give you the leading-edge communication
capabilities you need to compete successfully in today's marketplace:
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Full
communications capabilities via phone, Web, video, or
e-mail |
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"Always
on" high-speed Internet access |
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Call center support for personalized,
around-the-clock customer service |
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Comprehensive messaging |
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Support for wireless phones for
mobility management |
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Powerful cost
savings through equipment and network optimization, including
multi-site networking
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The MERLIN MAGIX Integrated System is easy
to administer and maintain, helping you save time and money.
Programming is quick and simple with Windows-based System
Programming and Maintenance (WinSPM) software, a user-friendly,
graphical user interface (GUI) which provides on-screen icons
and menu choices to guide you through the administration process.
WinSPM software provides convenient access to your current
system information, giving you a comprehensive picture of
your system and station programming, instead of isolated features
or function screens.
All trademarks identified
by ® or ™ are registered trademarks or trademarks,
respectively, of Avaya Inc. or Avaya ECS Ltd., a wholly-owned
subsidiary of Avaya Inc., and they may be registered in the
US and other jurisdictions. All other trademarks are the property
of their respective owners.
Release History
Release 2.2, June 2002
The primary enhancements in Release
2.2 include:
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Loudspeaker page with Group
Page |
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Call screening |
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Hot Dialpad |
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Remote call forwarding with simultaneous
internal alert |
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Headset displays |
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CTI link |
Release 2.1, November 2001
Release 2.0, January 2001
Release 1.5, June 2000
Release 1.0, October 1999
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