Business
Benefits
- Helps to enhance revenue generation activities,
improve customer service, and enable enterprise associates
to be more productive.
- Provides easy access to important
information and communications tools.
- Facilitates better, faster,
informed decision-making.
Benefits
Total voice and data communication solution for small and mid-sized businesses.
Functions as a traditional phone system or an IP Telephony Server. Supports both
single locations and multi-site networks. Basic call center and voice messaging
capabilities are built-in. Scalable as business needs grow. Protects current
investments in communications.
UCC customers can use any telephone and via speech commands
gain access to calling and conferencing capabilities; voice,
fax and email messages; enterprise directories and databases
for contacts; and productivity tools such as calendars, contacts
and tasks lists*.
They can set personal
contact rules to make more efficient use of their time -
all via speech commands from any telephone.
UCC helps users respond
to customers faster and with higher quality, stay connected
to enterprise associates, make better, faster decisions,
and build a competitive advantage through superior customer
service and increased productivity. Avaya Unified Communication
Center (UCC) provides mobile, collaborative and management
associates with a unified interface to their most important
information and communications tools and enables them to
turn downtime into productive time.
*Microsoft Exchange
only
Benefits
• Helps
to enhance revenue generation activities, improve customer
service, and enable enterprise associates to be more productive.
• Provides
easy access to important information and communications
tools.
• Facilitates
better, faster, informed decision-making.
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