| Altigen
Communications
AltiGen Communications (NASDAQ: ATGN) is a leading manufacturer of IP telephony and contact center
solutions. The company designs, manufactures and markets
next generation, IP PBX telephone systems and IP contact
centers that use both the Internet and the public telephone
network to enable an array of applications that take advantage
of the convergence of voice and data communications. AltiGen
Communications products are available from authorized resellers.
AltiGen’s AltiServ™ has been recognized for excellence
with more than 40 industry awards since 1996. Deloitte & Touche® has
named AltiGen as the 111th fastest growing company in the
U.S. AltiGen Communications remains the leading manufacturer
of delivered next-generation IP business telephony for the
SMB market and is a certified Microsoft® Gold ISV.
|
|
AltiGen's flagship IP PBX and call
center solutions :
- AltiServ™ SmallOffice
A complete converged business telephone solution targeted at
8 to 25 users.
- AltiServ™ Office II
A comprehensive mid-sized converged business telephone solution
targeted at 25 to 100 users.
- AltiServ™ Office III
A highly scalable IP telephone system that supports growth up
to 300 users per chassis and the ability to continue expanding
by networking multiple local and remote systems, up to 600
extensions.
- AltiServ1™ IP
A comprehensive solution targeted at 8 to 50 users.
- AltiServ Contact Center (ACC)
A powerful contact center module included with all AltiServ IP
and AltiServ Office systems
- AltiContact Manager (ACM)
AltiGen’s most advanced call center solution, designed
to support customers advanced inbound, outbound or blended
contact center needs.
AltiServ IP-PBX systems offer a better alternative
to the traditional approach of constructing a telephone system
or contact center by integrating multiple systems. Until now, businesses
were required to purchase an entirely separate system for capabilities
such as advanced routing, centralized call recording, IVR, or telephony
integration with Customer Relationship Management applications.
With AltiWare version 5.0, these features are now included with
an AltiServ system, and through affordable licensing, customers
can simply turn on select capabilities and functions as needed.
The outdated multi-system approach was complex to deploy, difficult
to manage and expensive. With AltiServ 5.0, modular feature licensing
allows businesses to add capabilities on a per-feature or per-user
basis. This flexible and modular feature licensing offers a reduced
up-front investment.
|
|
