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If you want to know UTDI you’ve come
to the right place
Becoming a UTDi customer enables you to work with the leading specialists in Networking, Convergence, Contact Centers, Security and Mobility. UTDi provides solutions to products, programs, services, support and knowledge that will help you to gain a competitive advantage in the way that you provide solutions to your customers. By engaging with UTDi, you can gain access to a whole range of capabilities aimed at helping your productivity, efficiency and profitability as an organization. |
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Global Strategy:
Our global clients have found that our 3 tiered approach to global deployment and services provides them all the coverage they need from a voice and data solutions provider and more. Tier 1 is our 51 global alliance partners and 4000 service professionals outside the U.S., layered with distribution in 28 countries and project managed by our UTDi global project management team along with the full support of the solution manufacturers.
You choose...
...whether you prefer to bring equipment in to our state of the art labs in the U.S., first, for burn-in and programming then rack and stack at your international locations globally, or ship direct in-country, UTDi lets you decide what is right for your project. This is why companies like Jackson Family Farms, Interval International, TY Lin International, AvMed International as well as PRC (Precision Response Corp. have turned to UTDi to manage their local and global deployments.

The revolution of the 20th century improved
our access to one another across the globe, altered the manner
in which business is conducted, and indeed, forever changed our
lives. Today, communication channels transmit information with
astounding rapidity and clarity, yet even these limits will be
surpassed by innovations being tested and perfected in research
and development environments around the world. To be a successful,
enduring part of this fast paced industry is to be quick to adapt
to innovation, to exercise an ongoing commitment to ever-higher
levels of education, and to apply that knowledge to the customer
environment in order to promote business sustainability and profitability.
Unified TelData, Inc.
(UTDI) has been a part of the communication industry for twenty-four
years. The company was founded by a core team of professionals
with a vision to provide best-of-breed products combined with service
excellence. Supported by the company’s mission “to
deliver intelligent solutions for world-class communications solutions,” this
vision prevails today. UTDI’s growth curve is an unwavering
upward trajectory, a testament to the rightness in the firm’s
vision and mission and its ongoing success in meeting its goals.
UTDI has grown to become one of the most tenured firms in the country
providing award-winning voice and data technologies paired with
professional support services to commercial businesses, educational
institutions and governmental agencies.
Product Portfolio
UTDI serves clients across a wide range of size and requirement
profiles. As a result, the firm’s product portfolio is
expansive, and continues to grow so that customers will always
have access to the most innovative technologies to complement
their communications infrastructure. At the most fundamental
level, UTDI equips clients with business voice communication
systems and data backbone technology. Additionally, many clients
are seeking the development of complex solutions supported and
enabled by UTDI’s professional certifications. UTDI’s
competencies are second to none when it comes to convergent applications
including VoIP, unified messaging, remote access, mobility, contact
centers, and CRM.
UTDI has worked diligently to create and maintain strategic
alliances with best-of-breed voice and data software and hardware
manufacturers. The company is authorized by the following manufacturers
to distribute and support their products. |
Avaya Inc.
UTDI Relationship: Platinum
Business Partner
Company Synopsis: Avaya
Inc. designs, builds and manages communications
networks for more than one million businesses
worldwide, including over 90 percent of the FORTUNE
500 ®. Focused on businesses large to small,
Avaya is a world leader in secure and reliable
Internet Protocol telephony systems and communications
software applications and services.
Driving the convergence of voice and data communications
with business applications - and distinguished by comprehensive
worldwide services - Avaya helps customers leverage existing
and new networks to achieve superior business results.
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Nortel
UTDI Relationship: Advantage
Partner
Company Synopsis: Nortel is a recognized
leader in delivering communications capabilities that enhance
the human experience, ignite and power global commerce, and
secure and protect the world’s most critical information.
Serving both service provider and enterprise customers, Nortel
delivers innovative technology solutions encompassing end-to-end
broadband, Voice over IP, multimedia services and applications,
and wireless broadband designed to help people solve the world’s
greatest challenges. Nortel does business in more than 150
countries.
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Cisco Systems
UTDI Relationship: Authorized
Partner
Company Synopsis: Cisco
Systems, Inc. (NASDAQ: CSCO), the worldwide
leader in networking for the Internet, celebrates
20 years of commitment to technology innovation,
industry leadership, and corporate social
responsibility.
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| Services/Infrastructure
The gamut of professional services provided
by UTDI includes consulting and system design, implementation,
installation, comprehensive training, custom applications development
and continuing technical support. UTDI has demonstrated a long-term
commitment to its customers and users. By listening and responding
over the years, UTDI has developed a suite of enhanced product
and service offerings, delivering a full-service solution for
all voice and data needs. Just as every business is unique, so
are the solutions designed by UTDI.
The
firm strategically employs professional qualified and certified
technicians to assist customers with design, project management,
installation, and ongoing service support.
UTDI leads the dealer community in the number of certified
associates and certified specialists within each of its
product lines. These certifications showcase outstanding
skills in designing, project managing, implementing and servicing
integrated voice networks, data networks, and applications
to enable intelligent solutions for world-class communications.
In order to provide true turnkey solutions,
UTDI has established business partner relationships with service
provider partners like SBC, Verizon and Sprint. As a full-service
telecommunications provider, UTDI can manage your local, long
distance, and data communications needs, working on your behalf
to ensure you receive the most appropriate solution at the best
price. |
| Achievements
In 2005, Nortel recognized UTDI as an
Advantage Partner. The requirements for this status take into
consideration volume performance, portfolio breadth, and sales,
service and operating commitments.
In 2004, Avaya bestowed upon UTDI its Platinum
Business Partner designation, establishing the firm as one of
the top 25 ranking dealers in the United States. The designation,
which is the highest attainable, recognizes UTDI’s customer-based
strengths: employee certification levels, customer service record,
and the ability to design, engineer, implement and provide technically
competent and prompt service for a wide array of voice and data
solutions.
From 2001 through 2005 UTDI has been named
as one of the 25 largest telecommunications firms.
In 2002 and 2003, Avaya honored UTDI with its
coveted Alti Award. Derived from the Latin prefix meaning highest,
the Alti Award distinguishes Avaya Business Partners who consistently
perform above and beyond expectations. The award recognizes superior
sales achievement, innovation, commitment to customer service,
and leadership within the industry.
In 2004, AFS Leasing bestowed UTDI with
their most prestigious National Partner Award for revenue attainment. |
Client Sampling
» American Express
» United Way
» BMW
» Sephora
» United States Department of Housing and
Urban Development
» City and County of San Francisco
» Alameda County
» Placerville Unified School District
» Bare Escentuals
» Kendall Jackson Wine Estates
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UTDI Background:
1981 - founded
1985 - Named as #1 Octel voice mail partner of choice
1995-7 - 1 of top 10 Telecom providers in SF Bay Area-San Frencisco Business Times
1998 - Wins Avaya Alti growth award – first of many to come
2002 - expands to east coast
2003 - Emerges as #1 West Coast SLE Avaya Partner
2004 - Adds Nortel and Cisco to portfolio of products
2005 - 1 of first Avaya BPs to develop Global Strategy
2006 - C=Win Federal & South Eastern Team Acquisition
2007 - Named 1 of top 3 Avaya Federal Business Partners
2008 - UTDi Acquires Stange & Associates (East Coast Services Firm)
2009 - 2010 Named sole-source contractor for Alameda Cty, City and County of San Francisco and Peterson Air Force Base
2010 - Named Nortel Gold Partner
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