About UTDI

If you want to know UTDI you’ve come to the right place

Becoming a UTDi customer enables you to work with the leading specialists in Networking, Convergence, Contact Centers, Security and Mobility. UTDi provides solutions to products, programs, services, support and knowledge that will help you to gain a competitive advantage in the way that you provide solutions to your customers. By engaging with UTDi, you can gain access to a whole range of capabilities aimed at helping your productivity, efficiency and profitability as an organization.

Global Strategy:

Our global clients have found that our 3 tiered approach to global deployment and services provides them all the coverage they need from a voice and data solutions provider and more. Tier 1 is our 51 global alliance partners and 4000 service professionals outside the U.S., layered with distribution in 28 countries and project managed by our UTDi global project management team along with the full support of the solution manufacturers.

You choose...

...whether you prefer to bring equipment in to our state of the art labs in the U.S., first, for burn-in and programming then rack and stack at your international locations globally, or ship direct in-country, UTDi lets you decide what is right for your project. This is why companies like Jackson Family Farms, Interval International, TY Lin International, AvMed International as well as PRC (Precision Response Corp. have turned to UTDi to manage their local and global deployments.

The revolution of the 20th century improved our access to one another across the globe, altered the manner in which business is conducted, and indeed, forever changed our lives. Today, communication channels transmit information with astounding rapidity and clarity, yet even these limits will be surpassed by innovations being tested and perfected in research and development environments around the world. To be a successful, enduring part of this fast paced industry is to be quick to adapt to innovation, to exercise an ongoing commitment to ever-higher levels of education, and to apply that knowledge to the customer environment in order to promote business sustainability and profitability.

Unified TelData, Inc. (UTDI) has been a part of the communication industry for twenty-four years. The company was founded by a core team of professionals with a vision to provide best-of-breed products combined with service excellence. Supported by the company’s mission “to deliver intelligent solutions for world-class communications solutions,” this vision prevails today. UTDI’s growth curve is an unwavering upward trajectory, a testament to the rightness in the firm’s vision and mission and its ongoing success in meeting its goals. UTDI has grown to become one of the most tenured firms in the country providing award-winning voice and data technologies paired with professional support services to commercial businesses, educational institutions and governmental agencies.

Product Portfolio

UTDI serves clients across a wide range of size and requirement profiles. As a result, the firm’s product portfolio is expansive, and continues to grow so that customers will always have access to the most innovative technologies to complement their communications infrastructure. At the most fundamental level, UTDI equips clients with business voice communication systems and data backbone technology. Additionally, many clients are seeking the development of complex solutions supported and enabled by UTDI’s professional certifications. UTDI’s competencies are second to none when it comes to convergent applications including VoIP, unified messaging, remote access, mobility, contact centers, and CRM.

UTDI has worked diligently to create and maintain strategic alliances with best-of-breed voice and data software and hardware manufacturers. The company is authorized by the following manufacturers to distribute and support their products.

Avaya Inc.

UTDI Relationship: Platinum Business Partner
Company Synopsis: Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500 ®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results.

Nortel

UTDI Relationship: Advantage Partner
Company Synopsis: Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce, and secure and protect the world’s most critical information. Serving both service provider and enterprise customers, Nortel delivers innovative technology solutions encompassing end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband designed to help people solve the world’s greatest challenges. Nortel does business in more than 150 countries.

Cisco Systems

UTDI Relationship: Authorized Partner
Company Synopsis: Cisco Systems, Inc. (NASDAQ: CSCO), the worldwide leader in networking for the Internet, celebrates 20 years of commitment to technology innovation, industry leadership, and corporate social responsibility.

Services/Infrastructure

The gamut of professional services provided by UTDI includes consulting and system design, implementation, installation, comprehensive training, custom applications development and continuing technical support. UTDI has demonstrated a long-term commitment to its customers and users. By listening and responding over the years, UTDI has developed a suite of enhanced product and service offerings, delivering a full-service solution for all voice and data needs. Just as every business is unique, so are the solutions designed by UTDI.

The firm strategically employs professional qualified and certified technicians to assist customers with design, project management, installation, and ongoing service support. UTDI leads the dealer community in the number of certified associates and certified specialists within each of its product lines. These certifications showcase outstanding skills in designing, project managing, implementing and servicing integrated voice networks, data networks, and applications to enable intelligent solutions for world-class communications.

In order to provide true turnkey solutions, UTDI has established business partner relationships with service provider partners like SBC, Verizon and Sprint. As a full-service telecommunications provider, UTDI can manage your local, long distance, and data communications needs, working on your behalf to ensure you receive the most appropriate solution at the best price.

Achievements

In 2005, Nortel recognized UTDI as an Advantage Partner. The requirements for this status take into consideration volume performance, portfolio breadth, and sales, service and operating commitments.

In 2004, Avaya bestowed upon UTDI its Platinum Business Partner designation, establishing the firm as one of the top 25 ranking dealers in the United States. The designation, which is the highest attainable, recognizes UTDI’s customer-based strengths: employee certification levels, customer service record, and the ability to design, engineer, implement and provide technically competent and prompt service for a wide array of voice and data solutions.

From 2001 through 2005 UTDI has been named as one of the 25 largest telecommunications firms.

In 2002 and 2003, Avaya honored UTDI with its coveted Alti Award. Derived from the Latin prefix meaning highest, the Alti Award distinguishes Avaya Business Partners who consistently perform above and beyond expectations. The award recognizes superior sales achievement, innovation, commitment to customer service, and leadership within the industry.

In 2004, AFS Leasing bestowed UTDI with their most prestigious National Partner Award for revenue attainment.

Client Sampling

» American Express
» United Way
» BMW
» Sephora
» United States Department of Housing and Urban Development
» City and County of San Francisco
» Alameda County
» Placerville Unified School District
» Bare Escentuals
» Kendall Jackson Wine Estates