Unified TelData Inc. (UTDi), a leader in providing Intelligent Solutions for world-class communications, has announced that it has once again met the requirements to achieve Avaya Platinum status through the company’s re-certification process. Avaya is a leading global provider of business communications, applications, systems and services.

Platinum certification indicates that the UTDi team has developed and maintained the comprehensive skills necessary to help small-to-large sized businesses transform their operations with Avaya’s industry-leading unified communications, collaboration and contact center solutions.

A California-based company, UTDi leverages its Avaya enterprise solutions in combination with its consultative approach to customer interactions to produce record-breaking growth in a struggling global economy. UTDi focuses on building opportunities as customer companies are seeking ways to streamline operations, increase unified communications and reduce overall costs.

“In spite of a difficult economic environment, UTDi has been able to produce record growth at a consistent 60%, which is spread evenly across Commercial, Federal and State/Local/Education,” said Lyhn Haller, UTDi President. “Avaya recognizes the value that we deliver to our customers and the expertise our technicians and engineers lend to their cutting edge solutions.”

Avaya Platinum partners earn their status by certifying staff members in the operation of Avaya systems and software, as well as in the operation of solutions offered by other major information technology vendors. Platinum channel partners must also meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.

"As an Avaya Platinum Partner, customers know they will receive a consistent, quality experience from purchase through implementation and ongoing support," said Haller. "At UTDi, we are very pleased that our innovative approach to delivering Avaya value to all of our customers has been recognized as an asset to Avaya. Our re-certification solidifies our position with Avaya and continues to strengthen our leading position in the market moving forward.”

UTDi continues to demonstrate consistent strong growth throughout multiple focus markets throughout the country. Its Avaya Platinum Partnership helps solidify the value it can deliver to customers through a consultative approach to optimizing communications for streamlined productivity and efficiency.

About UTDi

Unified TelData, Inc. (UTDi) provides Intelligent Solutions for world-class communications to a broad range of customers globally including AVMED, United Way, Blue Coat, Lockheed Martin, U.S. Navy, The U.S. Senate’s 450 locations nation-wide, and the City and County of San Francisco.  A full-service solutions provider with offices nationwide, UTDi offers its clients intelligently architected solutions as well as deployment, on-site training, technical support, financing options, and maintenance programs. UTDi is a National Avaya Platinum Business Partner, ranking among the top 10 Avaya dealers in the United States. 

About Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com/.